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How sendok888 Handles Your Personal Data

When you open an account with us, we collect only what we need to keep your account running — your contact details, payment method choices like DANA, OVO or GoPay, and session activity.

No data sold to third partiesDANA, OVO, GoPay wallet data kept privateAccount data accessible on requestCookies you can manage
sendok888 How sendok888 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our approach to data security is practical and layered. Your account password is hashed — we cannot read it, and neither can support staff. Payment references from DANA, OVO and GoPay are stored against your account ID only, not against your wallet's full credentials. We use SSL encryption across every page and every API call, so data in transit is protected. Cookies are grouped into essential and analytics categories; you can turn analytics cookies off without affecting your account or payment flows.

Account Security

Passwords are hashed at storage. Support staff cannot view your password. Account login uses an OTP verification step tied to your registered phone number.

Cookie Control

We separate essential cookies from analytics cookies. You can decline analytics tracking at any time from the cookie preference panel without losing access to your account.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request a summary of retention periods via support.

Third-Party Sharing

We do not sell your data. We share transaction references with payment processors like DANA, OVO and GoPay only to complete the transaction you initiated.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request a copy of your data, ask us to delete specific records, or raise a concern about how your information is being handled, our support team is the right place to start. We aim to respond to all data-related queries within a reasonable timeframe and will confirm receipt of your request by email or live chat. For wallet-specific concerns — such as how a DANA or OVO transaction reference appears in our records — our account support team can walk you through exactly what we hold.

Live Chat Support Open the chat widget on any page of our site. Raise your data query directly and an agent will confirm what we hold on your account.
Email Privacy Request Send your data access or deletion request by email. Include your registered account email so we can verify your identity before we act on the request.
Account Settings Path Log into your account, navigate to Profile, then select Data and Privacy. From there you can download your activity log or raise a deletion request directly.

Common Questions About Your Privacy at sendok888

Here are the questions we get asked most often about data, account privacy and your rights when using our platform. If your question isn't covered here, live chat is the quickest path to a direct answer from our team.

We collect your name, email address, phone number and country. We also record the payment method you use — DANA, OVO or GoPay — along with transaction references for each deposit or withdrawal.

Yes. Log into your account, go to Profile, then Data and Privacy, and submit a data access request. We will compile and send your data to your registered email address.

We share only the transaction reference with the relevant payment processor — DANA, OVO or GoPay — to complete your deposit or withdrawal. We do not share your wallet credentials with any other party.

Open the cookie preference panel from the footer of any page. Toggle off analytics cookies and save. Your account access and payment flows will not be affected by this choice.

We retain account data for the period required under applicable local law after account closure. You can ask our support team for a specific retention summary relevant to your account.

We will remove your personal identifiers from active records. Transaction references may be retained for the minimum period required by law, after which they are purged from our systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.