Finding the Right Answer, Fast
We've grouped the questions we get asked most — covering how to open an account, how local wallet deposits clear, what happens during withdrawal verification, and how to reach our support team. Each answer here reflects how the platform actually works, not a generic script. If you're topping up via GoPay, the flow goes like this: open the GoPay app, select the
transfer option, enter the account number shown on our deposit screen, confirm with your PIN, and the balance appears in your account wallet. For DANA and OVO, the process is the same — open the app, send to the number we display, confirm. Most deposits reflect quickly, though actual timing depends on your wallet provider. For anything not covered here, our support
channel is open — details are in the support section below.
- DANA
- OVO
- GoPay